Claim Rules + FAQ's

CLAIM RULES + FAQ's

We’re so excited to welcome both our beautiful regulars and new crystal lovers into our live sale space! Our live room is a safe, kind, and inclusive space. Harsh language, negativity, or trolling is not tolerated. We’re here to share the love of crystals, connect, and enjoy the experience together.

How Claiming Works

• All items are individually shown live on camera so you can clearly see and hear the details.
• Each piece is given a 3-digit claim number (e.g. 425) which we’ll say out loud and show on screen.
• To claim, simply type the correct 3-digit number into the chat — that’s it!
• The first person to type the correct number on our screen is the successful winner.
• We always go by our screen to determine claim order, to keep things fair and consistent for everyone.

Please note: Due to differences in internet speed or connection, it may appear like you were first on your screen, but that’s not always the case on ours.
Occasionally, platforms like Instagram or TikTok may block or delay comments, meaning we might not see your claim even if it shows up for you. This is out of our control, and we appreciate your understanding.