Open Boxes
OPEN BOXES + SHIPPING
We offer open boxes for your convenience, giving you the freedom to shop with us across multiple live sales and combine your treasures into one shipment.
An open box means you can join our live sales week by week, purchase crystal products as you go, and we’ll hold your items here for you until you're ready to receive them.
The benefit? You can shop regularly without paying for shipping on every order. And because we offer free shipping on orders over $100 (within Australia), you can build up your open box until you either reach the free shipping threshold or simply feel ready to have your package sent out.
Here’s how it works:
• Use code OPENBOX at checkout to remove the shipping charge and keep your box open with us.
• Continue adding to your open box each week during our live sales.
• Once your total reaches $100 or more, you’ll automatically qualify for free shipping.
• Ready to receive your goodies? Just send us a message anytime and we’ll close and ship your box, no need to wait!
• There’s no time limit on how long your box can stay open. Some of our lovely customers keep theirs open for weeks or even months, it’s totally up to you!
This flexible option helps you save on shipping and allows you to take your time curating the perfect crystal collection. We want your experience with Hail Crystals to feel joyful, easy, and full of magic.
If you have any questions about your open box or shipping, we’re always here to help.