Shipping Policy

At Hail Crystals, we take great pride in carefully packing your crystals and
products with love, ensuring they arrive safely to your door.

We use trusted shipping carriers including Australia Post and Sendle Couriers to
ensure your order arrives promptly and safely.

We aim to deliver your treasures quickly and efficiently.

Processing time for orders is as follows:

Standard Shipping: Orders are processed within 1-5 business days.

Express Shipping: Orders are processed within 1 business day.

We proudly ship Australia-wide and internationally worldwide to
New Zealand, Asia, Europe, America, and Canada.

AUSTRALIA

Flat-rate $10 shipping on all orders under $100.

FREE Standard Shipping applies automatically to all orders over $100.

Free local delivery to the following Brisbane suburbs: 4073, 4074, 4075

INTERNATIONAL

Please note: For international orders, we offer standard shipping at the below flat rates for all orders under 3kg in total weight.

If your total order weight is over 3kg we will contact you to discuss your orders extra shipping charge.

If you require express shipping or have any queries about your location, please
contact us at admin@hailcrystals.com.au

ASIA

Flat-rate $65 shipping on all orders (up to 3kg)
Estimated standard delivery between 7-30 days

EUROPE

Flat-rate $65 shipping on all orders (up to 3kg)
Estimated standard delivery between 7-30 days

THE UNITED STATES OF AMERICA

Flat rate $60 shipping on all orders (up to 3kg)
Estimated standard delivery between 7-30 days

CANADA

Flat-rate $60 shipping on all orders (up to 3kg)
Estimated standard delivery between 7-30 days

NEW ZEALAND

Flat-rate $25 shipping on all orders (up to 3kg)
Estimated standard delivery between 7-30 days